Shipping policy

Order Processing:

We process all orders within 1 to 3 business days, excluding weekends and holidays. You will receive a confirmation email once your order is placed, and another email with tracking information once it ships.

Shipping Within Brazil:

• Standard Shipping: 10–20 business days

Shipping Costs:

Shipping fees are automatically calculated at checkout based on the weight and destination of your order. Free shipping may be offered during special promotions or when a minimum order value is reached.

Tracking Your Order:

Once your order ships, you’ll receive a tracking number via email. You can use this number to monitor the status of your package through the carrier’s website.

Customs and Duties (for international orders):

Buyers are responsible for any customs fees, taxes, or import duties required by their country. Chicrio is not liable for these charges.

Delays and Exceptions:

While we do our best to deliver on time, delays may occur due to weather, customs, or carrier issues. If your package hasn’t arrived within the estimated time, please contact us at [your email].